Everyone's got their opinion. I support the band when it comes to their music. But when it comes to some choices, I get really annoyed. For example, the LITE music video. They totally messed that one up. The video was average and the worst part was how the band wasn't even in it. Another complaint is how badly the promotion for singles have gone this album cycle. Other than BID, every other single was not promoted or announced. Or if they were announced, their dates got changed. LITE was a total failure when it came to singles. The music video was meh and there was no announcement that it had released. If that song was promoted properly, it would have become a major hit for the band. Castle of Glass had a release in the month of December and now I believe it's been pushed back to Feb. Another thing would be how the band haven't played many songs from the new album yet like I'll be gone or Roads Untraveled or even Powerless for that matter. So yeah, people have their "ugh" moments where they criticize the band although I also find how people call the band "sellouts" cause of this compilation album absolutely ridiculous.