My Firefox browser can't get onto Gmail

Discussion in 'The Living Room' started by minuteforce, May 18, 2008.

  1. #1
    minuteforce

    minuteforce Danny's not here, Mrs. Torrance. LPA Team

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    I'm using Mozilla Firefox, like, the version before the new beta one - which I don't like - and, last night, it just couldn't get onto Gmail at all. And nothing's changed. I've uninstalled it, re-installed it, restarted my computer, reset my modem ... with that being said, the beta copy (which I installed briefly) couldn't get into Gmail either. I can get into Google and access all the links there except Gmail.

    This is not a problem with the notifier or the site, 'cause I typed the address into Firefox's address bar and still couldn't get in. This is a problem with the browser, 'cause I could get in fine with Internet Explorer. :(

    EDIT: Basically, there are a number of sites I frequent which I suddenly cannot visit ... and IE's starting to cop some as well. I'm thinking it's either something that's been left on my computer (in which case, I've checked everywhere I know and a scan is in progress) -- my IE can get onto Gmail while my Firefox can't. But, other than that, IE is being shot down on all the same sites.

    EDIT: Okay, I've gotten somewhere. I can get into Gmail on both IE and Firefox now. After I put in my username and password, it can't get into the inbox but I can insert "https://mail.google.com/mail/#inbox" into the address bar and it'll get me in.

    That's just one site. I can't get onto Hotmail, Yahoo! or MySpace or Facebook, and I can use all Google search functions except the main one and images - that's all I know so far. Every other site is fine at the moment, albeit they're all loading a lot slower than they did before ...

    EDIT: I wiped the Vundo trojan from my computer and the only thing that achieved was getting me to the MySpace login page; I still cannot access the control panel. But I can see my profile; all or most pages load incredibly slowly now. Other than MySpace and Gmail now, then, the problem still exists and I was hoping removing the Vundo trojan (whose symptoms matched my case) would fix everything ...

    EDIT: It seems that removing the trojan have started to take its effect, 'cause I've just gotten home from some shopping and everything worked again. :) Save for Hotmail, I still can't get on that. But that doesn't matter, I hate Hotmail. Ha.

    EDIT: Okay, the problem is back. Every bit of it.

    EDIT: So ... I think I've killed it off. Just waiting for some scans to finish up so I can see for sure. Hope and pray everything's going to be okay ... :eek:
     
    Last edited: May 20, 2008
  2. #2
    JNudda

    JNudda Guest




    Wait, what? Please give us the version number. I believe the FF3 betas were having problems accessing gmail and hotmail, but I have heard that has been fixed in the latest v3RC1.
     
  3. #3
    minuteforce

    minuteforce Danny's not here, Mrs. Torrance. LPA Team

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    It turned out to be the Vundo trojan and I killed it off last night. :) Everything's fine.

    EDIT: Well, hang on - it actually keeps coming back; clearly, there are files I haven't found to delete. But, still, I can keep it at bay for quite a while at a time ... :(
     
    Last edited: May 21, 2008
  4. #4
    minuteforce

    minuteforce Danny's not here, Mrs. Torrance. LPA Team

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    Alright, this thing is a b*tch. It comes back at the exact same time every day and it's annoying me bad.
     
  5. #5
    Mark

    Mark Canadian Beauty LPA Administrator

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    Boot into safe mode, disable your connection to the internet, run your scanners, eliminate the problem, boot into normal mode. Should do the trick.
     
  6. #6
    Tomi

    Tomi   LPA Addict

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    Is system restore active? If so, disable it before removing the virus.
     
  7. #7
    minuteforce

    minuteforce Danny's not here, Mrs. Torrance. LPA Team

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    My scanners only find the the infected DLL's and some registry entries - and I always delete those. Clearly, that's not all there is to it.
    I've been meaning to do that, I just don't know how.
     
  8. #8
    Tomi

    Tomi   LPA Addict

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    winkey+pausebreak -> system restore tab -> turn off system restore on all drives
     
  9. #9
    minuteforce

    minuteforce Danny's not here, Mrs. Torrance. LPA Team

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    How long do I need to keep System Restore off for, if you know? :)
     
  10. #10
    Tomi

    Tomi   LPA Addict

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    I can't remember if it'll clear the checkpoints as soon as you disable it or if you have to restart first. I'd restart anyway. Then you can re-enable it, as soon as you know the virus is gone. Although, the virus might not even be there, it's just a hunch.
     
  11. #11
    minuteforce

    minuteforce Danny's not here, Mrs. Torrance. LPA Team

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    I'm just hoping to not see the trojan return at its usual time in the day, that'll mean I did something right. :)
     
  12. #12
    minuteforce

    minuteforce Danny's not here, Mrs. Torrance. LPA Team

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    Nope, turning off System Restore didn't stop the trojan from returning ...
     
  13. #13
    Tomi

    Tomi   LPA Addict

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    You ran an scan after turning off system restore, right?

    Another thing you can do is go to start > run > 'msconfig' > startup > then go through that list to make sure nothing odd is starting up. Google is useful.
     
  14. #14
    minuteforce

    minuteforce Danny's not here, Mrs. Torrance. LPA Team

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    The trojan has either changed its schedule (or I've somehow inadvertently changed it myself without realising it) or I've actually managed to kill it off somehow 'cause it's 6:30 PM now, the time when it usually comes back ... and it's not back.

    Here's to hoping this isn't false hope.

    Anyway, I have several audio files which are suspected culprits in bringing the trojan onto my computer on a USB. I think even the slightest exposure of those files to my computer would bring the trojan back -- but is there anything I can do about the file, if indeed any of the ones I suspect are responsible?

    EDIT: I was wrong -- it's back.
     
    Last edited: May 26, 2008
  15. #15
    JNudda

    JNudda Guest



    Last edited by a moderator: May 27, 2008
  16. #16
    minuteforce

    minuteforce Danny's not here, Mrs. Torrance. LPA Team

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    Wow, it's been a few weeks since I used HijackThis! - yeah, it's just I can't understand the logs unless I know exactly what I'm looking for. :rolleyes:
     
  17. #17
    JNudda

    JNudda Guest




    Well the point was so that we could help you out...
     
  18. #18
    minuteforce

    minuteforce Danny's not here, Mrs. Torrance. LPA Team

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    Yeah, I know. I didn't mean I wouldn't post them, though. Albeit I ended up forgetting altogether. :rolleyes:

    Okay, so I wiped the infection out with Spyware Doctor yesterday, just waiting today to see whether new infected DLL's and whatnot appear again. If they don't appear - they usually appear at approx. 7:20 PM - then I'm clear, I guess.

    EDIT: I conclude that the trojan is gone. :)
     
    Last edited: May 29, 2008

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